Privacy & Security

P16 Privacy Policy – Our commitment and policies for protecting your information

Your personal information is a trust we take seriously. Here's everything about how p16 collects, uses, and protects your data — explained in plain English.

Last Updated: January 2026
SSL Encryption
Secure Data
Your Data Is Never Sold
Your Control
24/7 Support
Important: By using the p16 platform, you confirm that you have read and agreed to this Privacy Policy. If you have any questions, please visit our Help Center Contact Us.
Section 01

What data do we collect?

p16 When you register on the platform or use our services, certain information is collected automatically or with your consent. We only collect what is necessary to deliver our services and ensure security.

Information You Provide Directly

  • Identity-Related: Full name, date of birth, and National ID number (for KYC verification).
  • Contact Information: Mobile number and email address.
  • Financial Information: Mobile banking number (bKash/Nagad/Rocket) and bank account details (where required).
  • Security Information: Encrypted passwords and security questions.

Automatically Collected Information

  • Device Information: IP address, browser type, operating system.
  • Usage Data: Login times, game history, and betting activity.
  • Transaction Information: The timing, amount, and method of deposits and withdrawals.
  • Location Data: Approximate location (IP-based, not precise GPS).
Our Commitment to Transparency: p16 never collects additional information without your knowledge or consent. The purpose behind every piece of data we collect is clearly explained in this policy.
Section 02

How Is Your Information Used?

p16 Your data is used only for specific, legitimate purposes. We never use your information for any unnecessary or unethical reason.

Data Type Purpose of Use Legal Basis
Identity Information Account Verification & KYC Process Legal Obligations
Contact Information Notifications, Promotions & Support Consent
Financial Information Payment Processing & Verification Agreement
Device Information Fraud Prevention & Security Legitimate Interest
Game History Personalized Experience & Bonuses Consent
Location Information Compliance with Regional Restrictions Legal Obligations

Beyond the purposes listed above p16 Will not use your data for any other purpose. In particular, we never sell your information to advertising agencies or any third parties.

Section 03

Data Retention & Duration

Your information is stored on p16's secured servers. All data centers operate in compliance with international security standards.

How Long Is Your Data Retained?

  • Account Information: For as long as your account remains active, and for up to 5 years after closure.
  • Transaction Records: A minimum of 7 years, as required by law.
  • Gaming History: For as long as your account remains active.
  • KYC Documents: As required by applicable legal obligations.
  • Marketing Information: Until consent is withdrawn.

After the applicable retention period, data is securely deleted or anonymised so that you can no longer be identified in any way.

Please Note: Due to legal obligations, certain data may not be deletable before a specified period has elapsed, even upon your request.
Section 04

Data Sharing Policy

Many people wonder — will my information be shared with anyone else? The answer is: p16 Your data is never sold or shared with third parties without authorization.

Limited Circumstances in Which Data May Be Shared

  • Payment Processors: Only the minimum information necessary for payment verification with bKash, Nagad, or your bank.
  • Game Provider: Player ID and bet details required to run games (no names or personal identity information).
  • Security Partner: For fraud detection and prevention.
  • Legal Authorities: In response to a valid court order or official government investigation.

In each case, third parties receive only the minimum data necessary for the specific task, and are required to adhere to strict confidentiality agreements.

Our Commitment: p16 never shares your information with advertisers, data brokers, or any third party for commercial purposes. Your data belongs to you.
Section 05

Cookies & Tracking Technologies

p16 The website uses cookies. Cookies are small text files stored in your browser that help the platform remember your preferences and session information.

Cookie Types

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand how the platform is used (no individuals are identified).
  • Security Cookies: To prevent fraud and unauthorised access.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

Section 06

Your Data Rights

p16 We believe you should have full control over your own information. To that end, we grant you the following rights:

1
Right to Access

You may request at any time to know what information we hold about you.

2
Right to Rectification

Please contact our support team to correct any inaccurate or outdated information.

3
Right to Erasure

You may request deletion of your data beyond what is required by law.

4
Right to Data Portability

You may request a copy of your data in a portable format.

5
Right to Object to Processing

You may object to the use of your information for specific purposes.

6
Right to Withdraw Consent

Withdraw your consent for marketing and optional services at any time.

To exercise any of these rights, please visit our Help Center page or email us at support@p16.fun. We will respond within 30 days.

Section 07

Security Measures

p16 We use advanced technology and industry-leading security measures to protect your data. Our security team monitors systems around the clock, 24 hours a day.

  • SSL/TLS Encryption: All data transfers are protected with 256-bit encryption.
  • AES Encryption: Stored sensitive data is kept in an encrypted state at all times.
  • Two-Factor Authentication: OTP verification for account login.
  • Firewall & DDoS Protection: Prevention of unauthorized access and cyberattacks.
  • Regular Security Audits: Regular system audits conducted by independent experts.
  • Staff Training: All staff are trained in data protection and bound by confidentiality agreements.
Your Role: Use a strong password, never share it with anyone, and report any suspicious activity to us immediately. Security is a shared responsibility.
Section 08

Child Protection Policy

p16 No services are provided to individuals under 18, and we do not knowingly collect any information from minors.

If we discover that a minor has registered on our platform, that account will be immediately closed and all associated data will be deleted.

A message to parents – please monitor your child's device usage and take steps to prevent access to online gaming platforms. If you become aware of a minor holding an account, please contact us right away.

Section 09

Privacy Policy Updates

This Privacy Policy may be updated from time to time due to technological changes, new legal requirements, or platform improvements.

What We Will Do When Changes Occur

  • The "Last Updated" date at the top of the page will be updated accordingly.
  • Members will be notified via email or phone whenever significant changes are made.
  • We will endeavor to provide at least 7 days' notice before any changes take effect.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
Note: Check this page regularly. We'll notify you of major changes, but it's good practice to stay informed yourself.

Why is your data safe at p16?

The Core Pillars of Our Privacy Protection

Maximum Encryption

All your data is protected with 256-bit SSL encryption — the same technology trusted by the world's leading banks.

Your Data Is Never Sold

P16 never sells your personal data to third parties. That is our commitment.

Your Control

You have full control over your data — view, correct, delete, or export it at any time.

Transparent Policies

Every piece of information collected is clearly explained — why it's needed and how it's used. No hidden clauses.

Regular Security Audits

Independent security experts conduct system audits multiple times a year.

Fast Response

We are committed to responding to any privacy complaint or request within 30 days.

Frequently Asked Privacy Questions

Questions our members ask most often

No. Your bKash or other mobile banking number is used solely for payment processing. This information is encrypted and cannot be accessed by any third party — or even by general p16 staff.

No, never. Your gaming history is completely private. It is visible only within your account and is never shared with any third party outside of a legal investigation.

When an account is closed, most data is securely deleted. However, transaction records must be retained for a minimum of 7 years due to legal obligations. Data from closed accounts is never used for any marketing purpose.

Only with your consent. During registration, you can choose to enable or disable marketing notifications. You can opt out of promotional messages at any time through your account settings or by contacting our support team.

Yes. If a security breach occurs and there is a possibility that your data has been affected, we will notify you as quickly as possible. We follow a defined response process for handling such situations.

Your data is secure — get started today

P16 believes a great gaming experience is only possible with security and privacy at its core. Your protection is our top priority at every step. Enjoy your entertainment with confidence.

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